At Marcaspus Cleaning Consultants, your privacy is our top priority. This secured privacy policy outlines how we collect, handle, and protect your personal data in line with UK GDPR standards and our eco-conscious business values. Whether you’re browsing our website or booking our natural cleaning services, we are fully committed to offering a secured privacy policy that keeps your information safe.

We aim to provide transparency, respect, and peace of mind as part of our eco-friendly mission.

Why Our Secured Privacy Policy Matters

Our clients trust us not only for spotless homes and businesses but also for responsible digital practices. This secured privacy policy explains:

• • What data we collect
  • Why we collect it
  • How we use it
  • How we keep it secure
  • Your rights under data protection laws

Just like our cleaning products are safe and natural, our data handling is ethical and secure.

What Information We Collect

To deliver our eco-friendly cleaning services efficiently, we may collect the following personal data:

• • Your full name
  • Email address and phone number
  • Property address (for service visits)
  • Booking history
  • Device/browser info (for analytics)
  • Payment data (processed securely by third parties)

This secured privacy policy ensures that all information is collected lawfully and only when necessary for our service.

How We Use Your Data

We use your information to serve you better:

• • Schedule and confirm appointments
  • Provide updates about your bookings
  • Respond to your inquiries or service requests
  • Improve our website experience and performance
  • Fulfill legal obligations
  • Every data use is reviewed under our secured privacy policy to ensure ethical and transparent handling.

Our Legal Basis for Processing

Your data is only processed when there’s a valid legal reason. These include:

• • Consent — when you contact us or subscribe
  • Contract — to fulfill bookings and provide services
  • Legitimate interest — to enhance service delivery
  • Legal obligation — to comply with UK laws

All purposes are strictly aligned with our secured privacy policy.

Use of Cookies and Web Tracking

We use cookies to improve your experience:

• • Functional cookies (site features)
  • Performance cookies (analytics)
  • Marketing cookies (for future service offers)

You can adjust your cookie preferences via browser settings at any time. Our secured privacy policy ensures that all cookie usage is transparent and respectful of your privacy.

Who We Share Data With

We never sell your personal data. We may share necessary information with trusted service providers, including:

• • Website hosting and maintenance companies
  • Email and SMS communication platforms
  • Payment processors like Stripe or PayPal
  • SEO and analytics tools (e.g., Google Analytics)

Each partner must comply with UK data protection standards and this secured privacy policy.

How We Protect Your Data

We use the following methods to ensure security:

• • Secure, encrypted servers
  • Access controls and limited admin rights
  • Encrypted payment transactions
  • Anti-virus and firewall protection
  • Regular data audits and backups

Every step of our process is guided by this secured privacy policy, ensuring your personal data is always protected.

Your Data Rights

You have full rights under the UK GDPR to:

• • Request access to your data
  • Request corrections or updates
  • Ask for your data to be deleted
  • Object to or restrict processing
  • Transfer your data to another service
  • Withdraw consent at any time

To exercise any of these rights, simply email:

Admin@marcaspuscleaningconsultants.co.uk

Our response time is typically under 48 hours, as per this secured privacy policy.

Children’s Data Protection

Our website and services are not intended for users under 16 years of age. We do not knowingly collect data from children. If this occurs, we act immediately to remove the data in accordance with our secured privacy policy.

How Long We Keep Your Data

We retain data only for as long as necessary for legal, financial, or service reasons. This includes:

• • Booking records (up to 6 years for tax purposes)
  • Email communications (up to 2 years)
  • Analytics data (pseudonymised)

We review data regularly and delete outdated records as part of our secure and sustainable digital practice, guided by our secured privacy policy.

Third-Party Links and Websites

Our website may link to third-party services (e.g., payment processors or external blogs). Once you leave our domain, we recommend reviewing those platforms’ privacy policies. We choose partners carefully, but this secured privacy policy covers only data collected directly by Marcaspus Cleaning Consultants.

International Data Transfers

In rare cases where your data may be processed outside the UK or EEA, we ensure proper safeguards (e.g., SCCs) are in place. You can trust that our secured privacy policy extends globally through our partnerships.

Commitment to Eco-Conscious Data Practices

Just as we avoid harmful chemicals in your home, we avoid harmful data practices in our business. Our secured privacy policy reflects our full commitment to ethical cleaning, customer care, and data protection.

We believe in clean homes, clean services, and clean digital operations.

Changes to Our Secured Privacy Policy

We may occasionally update this privacy policy to reflect legal, technical, or service changes. If we do, the new version will be:

• • Posted on our website
  • Dated for reference
  • Notified to customers via email if applicable

We encourage you to review this page regularly. By continuing to use our services, you agree to the terms outlined in this secured privacy policy.

Contact Us

For any privacy-related questions or concerns, please reach out to:

email: Admin@marcaspuscleaningconsultants.co.uk
Phone: 02080502778
Location: Rainham, London, UK

We are always here to help and improve our services, including the way we handle your privacy. Your trust in our secured privacy policy is the foundation of our relationship.